Refund Policy

In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy.

We plan each project by dividing work into milestones.

All projects begin with a complete discovery/analysis and the creation of a scope of work document. This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.

As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed.

In the event of a project terminated on a mutual basis, the client has control of all completed work, and any payment for further development will become void. No previous payment or deposit would be refunded.

There are no partial refunds for projects midway through a milestone phase.

No refunds are entertained for services that our “Marketing” team and “Appointment Setter” team have offered. Digital marketing packages are not refundable, but the client may cancel with a notice written a minimum of 7 days in advance. Cancellation only applies after the 7-day cancellation waiting period is over. The client will be charged for any work done during the 7-day cancellation period.

We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

If you are unhappy with your purchase, we welcome you to email us at support@members.trainergoesonline.com to provide feedback.



Money Back Guarantee

Money Back Guarantee is ONLY applicable to the “Fit-pro Wealth Accelerator System”.

We take pride in our results and are sure that if you follow all the steps described in the Kickstarter challenge then making twice your invested amount in 90 days is a guaranteed outcome. Then we’re so sure that we offer a full money-back guarantee.

However, if you want to claim a refund, you have to give proof of following all the steps mentioned below:

Building your hot-selling online program:

Decided on one niche with the help of resources provided by us and thorough research as per your past clientele & future ideal target audience. Filled the GPS (Game Plan Strategy) sheet with all the mandatory fields filled based on the above.


Leveling up your social media profiles:

Updated Instagram display picture, bio, and highlights as per the guidelines mentioned in the module. Optimized Facebook profile as per instructed in the module.


Getting your first $1000 client - Early Win!:

Prepared a list of your ex-clients, dormant leads & upsell/referral-worthy clients in the format mentioned in the module and saved in a spreadsheet. Connected with these people with the script and other guidelines given in the module.

Getting endless qualified leads via Facebook Groups:

Updated Facebook profile picture, cover picture, description, and posted a minimum of 10 best and relevant posts as per guided in the module. Created your own private group and optimized it as mentioned in the module. Joined a minimum of 5 groups daily and posted regularly in each as per guided in the module. Posted valuable content on the groups : Value-driven posts Before/after posts Candid question posts SMART blunt posts



Generating high ticket leads from via Instagram:

Posted stories using SPEED Framework and updated in the Marketing/Sales Tracker Posted SMART blunt posts on Instagram & Facebook. Posted branded content on Instagram feed as per instructed in the module.



Booking sales calls with your ideal clients whenever you want:

Followed the DM script with all the guidelines and applied the same with the presence of mind when speaking with leads. Sent voice notes/video follow-ups & free guides in the DMs.



Closing just 10 leads to make your first $10K online income:

Followed all the sales call guidelines mentioned in the module and recorded at least 3 sales calls.

Why do I need a Calendly account?
Having a Calendly account allows you to streamline and automate the scheduling of appointments with your leads. It provides a convenient way for your leads to view your availability and book time slots without the need for manual back-and-forth communication

What is the process to create an account and set up Calendly?
To create an account and set up Calendly, you can follow this guide that provides step-by-step instructions on the registration and setup process.

Which pre-qualifying questions should be included when setting up Calendly?
When setting up Calendly prequalifying questions, you can refer to this comprehensive guide that provides a list of recommended questions and guidance on how to structure them.

Is there a tutorial video available for using Calendly effectively?
Certainly! You can watch this tutorial video that provides a comprehensive guide on using Calendly effectively.

Why do I need a Vimeo account?
You need a Vimeo account to host and manage videos for your website.

Is it possible to share YouTube credentials instead of Vimeo?
Vimeo is often preferred for its customizable player and professional video hosting features. But you can share the YouTube login credentials inted

Is it necessary to provide credentials when sharing access to a platform or service?
Sharing credentials is necessary to provide

Why do I need a Vimeo account?
You need a Vimeo account to host and manage videos for your website.

Is it possible to share YouTube credentials instead of Vimeo?
Vimeo is often preferred for its customizable player and professional video hosting features. But you can share the YouTube login credentials instead.

Is it necessary to provide credentials when sharing access to a platform or service?
Sharing credentials is necessary to provide

How can I purchase a domain for my website?
To purchase the domain you can follow this guide that provides step-by-step instructions for getting it.

What are some recommended platforms or providers for purchasing a domain?
For an economical option, we recommend purchasing the domain from Namecheap. Here is a tutorial that provides step-by-step instructions on how to acquire a domain from Namecheap.

What is the process for retrieving PayPal API keys?
To get the PayPal API keys, you can follow this guide that provides step-by-step instructions for getting it.

Why is it necessary to provide PayPal API keys for integration?
Sharing PayPal API keys is necessary in order to integrate PayPal’s payment services with your website. here is the tutorial you can refer to.

Is there a tutorial available for getting the API Keys?
Yes, you cam refer to this video tutorial for getting the keys

Why Do I Need a Payment Gateway?
To accept payments from clients, set up a payment gateway such as Stripe or PayPal (for international clients) or Stripe, Cashfree, Razorpay, Paytm PG, or PayU (for Indian clients).

What is the application process for a new user to apply for a payment gateway?
To apply for a payment gateway as a new user, visit the website of the desired payment gateway provider (such as Stripe, PayPal, or others) and look for their signup or registration process. Follow the instructions provided in this Guide.

Are there alternative payment gateways available for embedding besides these?
If you wish to use a different payment gateway, please contact us at business@trainergoesonline.com. We will be happy to assist you with your specific requirements.

What is the process to connect Stripe if I already have an account?
To connect Stripe with your website, you can follow this guide that provides step-by-step instructions for integration.

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